June 17, 2009
Live Music in Playa Blanca in June!!
Dear Property Owners:
Lots of Live Music in Playa Blanca in the next two weeks!!
This Thursday and next, as usual, Fred Rubin with his guitar!
On both Saturdays we will also have Tabaco & Ron with their great music!
Also, as a special treat, a group of people have a semi-private party on Friday June 19th, and they have hired both musical acts to play that night, so we will have music Thursday, Friday and Saturday this week!
Have a great week!!
Paradise, Found.
Alberto J. Abreu, CHA
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Site : www.puntacana.com
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Posted by Public Relations at 8:04 AM
June 16, 2009
NEW HOME RENTAL PROGRAMS
Dear Property Owners:
Please receive a most cordial greeting. We are pleased to announce that the Puntacana Resort & Club’s Hospitality Management staff is working on repositioning, enhancing and expanding our home rental program.
Several factors have affected the proper development of our current home rental program. As a result, it has not delivered the desired outcome. During the past months, we have been working with professionals to adequately organize and market this product and meet the needs of our property owners.
We clearly understand that the home rental program can and should be an efficient tool to generate revenue for both the home owner and the hospitality area. Presenting you with our project will give us all valuable feedback. This constructive feedback will be implemented in specific areas of operations and will help us comprehend and address your needs. This new pilot program is a work in progress, so we ask for your input as well as for your patience throughout the first months of its implementation, while tweaks will probably still be required in order to adjust it and assure the overall success of the program.
The Estates Experience Home Rental Program will essentially operate as a hotel within Puntacana Resort & Club. The Hospitality Department will establish the rates offered, according to similar programs in the Caribbean and to market conditions. The revenues will be split between the property owner and the resort. Do note that Puntacana Resort & Club is committing a 10% of the resort’s share for direct marketing purposes of this program. We are working with well established home rental program websites like The Society of Leisure Enthusiasts, a company that was recommended by Leading Hotels of the World. Established home rental program websites do charge a commission, which will be added later on and will be deducted from the property owners’ part of the split. The attached document will provide you with an explanation of the program.
Some of you have expressed that you do not wish to participate in a structured program, preferring the flexibility of determining the rates for your home and the split commission you are willing to share. Therefore, we have also created the Sporadic Rental Program. This program will work on a rent by rent basis. In this case, we would contact you any time there is a request for a home and have no availability in our The Estates Experience Home Rental Program or if the request is very specific and matches your home type (e.g., 6 bedrooms homes which are not that usual, pool and Jacuzzi, on the golf course and with ocean view, etc). This program is further explained in the attached document.
I will personally contact some of you directly as we are going to have a Tortuga Bay Home room category, as a result we will add a small number of homes to our Tortuga Bay inventory. These homes will be selected considering location and specific features. The homes selected will be marketed as part of the Tortuga Bay Hotel, a member of the distinguished Leading Small Hotels of the World and part of the Virtuoso network. Property owners invited to consider participating in this program will receive additional information on a separate communication.
Enhancements and changes in our new website will be made to efficiently promote these home rental programs that we expect to launch on August 1st. The set date for the launching of these programs provides us with enough time to take advantage of the remaining summer and winter seasons.
We would love to see you personally or speak over the phone, so that you can make an informed decision regarding your participation in our programs. I will be on vacation as of tomorrow and returning to the office on July 1st. I would be more than happy to talk to anyone who has questions after that date. I will also be available around the La Cana Clubhouse during Owners Weekend and more than happy to talk to any of you who are here personally about the programs.
We have gotten great feedback so far for participation in our 2nd Owners Weekend and the resort is preparing a very fun weekend for you and your family. The Puntacana radar is projecting the weather that weekend to be sunny and fabulous! so if you haven’t made up your mind, you still have time to make it down here!
We really hope to see you soon. Have a great week!
Paradise, Found.
Alberto J. Abreu, CHA
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Site : www.puntacana.com
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Free CounterPosted by Public Relations at 9:26 PM
June 12, 2009
NOW ALSO ON SATURDAYS - Live Music at Playa Blanca!!
Dear Property Owners:
Last night we had a great evening of Live Music at Playa Blanca with our two performances!
From now on we will be adding a Live Music show on Saturday Nights.
Come by tomorrow to dine, drink and dance with Tabaco y Ron, our new Live Music show at Playa Blanca.
See you there!!
Paradise, Found.
Alberto J. Abreu, CHA
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Site : www.puntacana.com
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Posted by Public Relations at 4:38 PM
June 11, 2009
TONIGHT - 2 Live Music Shows at Playa Blanca!!
Dear Property Owners:
Tonight in Playa Blanca, 2 Live Music Shows instead of 1.
From 9pm, we will have Fred Rubin and Tabaco & Ron!
See you there!!
Alberto J. Abreu
Executive Director of Hospitality
Posted by Public Relations at 9:41 AM
June 10, 2009
Golf Practice Facilities Opening Today!
Dear Property Owners:
We are happy to announce to you that today we are oficially re-opening our La Cana/Hacienda golf practice facilities.
The facilities have a fantastic double sided driving range with over 75,000 square feet of teeing area, two practice greens, two green side bunkers and one fairway bunker.
The facility will have two designated covered areas to protect the golfer from the elements while practicing. These will be installed in the next 10 days.
We have 8 new target greens and the distances will be measured by GPS on a daily basis and the distances will be displayed for the golfers.
Our Callaway driving range balls will be stacked on the driving range ready for use.
For homeowners that have an annual golf fee or players that pay a daily green fee, practice facilities and balls will be included.
For those that only want to practice there will be special homeowner prices and special resort practice facility annual fees.
Lessons and clinics will also be available from our PGA golf professionals which will be able to be done in English, Spanish, French and German.
Please inquire at the La Cana Golf Pro-Shop for more detailed information.
We hope that you enjoy this new great facility!!
Paradise, Found.
Alberto J. Abreu, CHA
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Site : www.puntacana.com
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Posted by Public Relations at 9:00 AM
June 05, 2009
REMINDER - Sushi in the Lobby Bar of The Puntacana Hotel every Friday, 7pm!
Dear Property Owners:
Just a quick reminder that every Friday at 7:00pm we have Sushi specials in the Lobby Bar of The Puntacana Hotel!
Also to remind you that we have live music every evening in the Lobby Bar starting from 6:30pm.
Have a great weekend!
Paradise, Found.
Alberto J. Abreu, CHA
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Site : www.puntacana.com
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Posted by Public Relations at 12:14 PM
June 04, 2009
Live Music at Playa Blanca Tonight!
Dear Property Owners:
A quick reminder that this Thursday night and every Thursday we have Live Music at Playa Blanca with guitarist Fred Rubin starting at 9:00pm!!
See you there!!
Paradise, Found.
Alberto J. Abreu, CHA
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Posted by Public Relations at 12:10 PM
June 03, 2009
Owners Weekend 2009! July 3-5, 2009
Dear Property Owners:
For the last few months we have been sending you reminders on the July 3-5 dates for Owners Weekend 2009.
Attached is your formal invitation and program for this great weekend!
We hope most of you have made plans to attend again this year as we have many exciting activities planned out for you.
We would appretiate it if you RSVP to us at your earliest convenience to ownersconcierge@puntacana.com
At the same time, we would like to hear from you and if you have a few minutes, please tell us in writing how you found this Paradise we all share, as we think it would be fun for others to read your stories. You can send them via email to aabreu@puntacana.com
Thank you for your attention and we hope to see you next month,
Paradise, Found.
Alberto J. Abreu, CHA
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Site : www.puntacana.com
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Posted by Public Relations at 5:46 AM
June 02, 2009
Leading Hotels of the World Commitment to Quality Award 2008- Tortuga Bay
Dear Property Owners:
Looking thru some information I realized that I had never informed you of a very important award that Puntacana Resort & Club has achieved.
Leading Hotels of the World does an annual quality inspection in each of the close to 400 hotels & resorts that are under the Leading brand all over the world.
This inspection is done by an outside company that does Leading Hotels and other luxury brands comparable to Leading Hotels of the World.
Leading Hotels of the World uses two categories to separate the hotels of its brand separating them by size. Leading Hotels of the World are hotels that are 100 rooms or more and Leading Small Hotels of the World are hotels of 100 rooms or less. (Tortuga Bay is a Leading Small Hotel of the World)
At the end of the year 2 winners (one Leading and one Leading Small) for each of the following regions are announced:
Africa & Middle East
Asia & Pacific
Europe
Mexico, the Caribbean & South America
USA & Canada
For the year 2008, Tortuga Bay was one of the two winners for Mexico, the Caribbean & South America getting the best overall score for the region and getting one of the top scores in the world.
As you can imagine we are very proud of this achievement that belongs to all of us and we are very proud of the Tortuga Bay staff that was a very big part of achieving this award.
The press release reads:
The Leading Hotels of the World, Ltd.
Announces Award Winners During its Annual Convention
Global Leader in Luxury Hospitality Honors its Members for Outstanding Achievements
NEW YORK (November 21, 2008) – The Leading Hotels of the World, Ltd. announced the winners of a series of prestigious awards during its 2008 International Convention, held in Boston, Massachusetts last week.
Commitment to Excellence Awards
The company’s new President and CEO, Ted Teng presented the Third Annual Commitment to Excellence Awards, which acknowledge hotels whose concept of service extends beyond their immediate walls, and whose exceptional efforts exert a positive impact on our world in the areas of the environment, community outreach and cultural support. The respective winners for 2008 were:
Hotel de l’Europe - For being the first five-star hotel in Amsterdam to achieve Golden status – the highest ranking – in the Green Key Program, and for launching its Green Reservations initiative supporting conservation of the North Pole through the World Wildlife Fund, Hotel de l’Europe won in the environment category.
Taj Boston - For its ongoing efforts to support The Women’s Lunch Place, affording services for women and their children who are homeless or underprivileged, as well as The Longwood Symphony Orchestra and its Healing Art of Music Program, the Taj Boston won in the community category.
Brenner’s Park – Hotel & Spa - For its noteworthy “Artists in Residence” program promoting the mutually beneficial relationship between upcoming artists and the cultural richness of Baden-Baden, Brenner’s Park – Hotel & Spa won in the culture category.
Commitment to Quality Awards
The winners of the Seventh Annual Commitment to Quality Awards were also announced, recognizing Leading Hotels and Leading Small Hotels in five regions: Africa/Middle East, Asia/Pacific, Europe, Mexico/Caribbean/South America, and the United States of America/Canada. The winners were those properties which achieved the highest scores during their most recent Leading Hotels’ anonymous inspections. A special award was also given to the hotel that achieved the highest inspection score overall.
The 2008 winners of the Commitment to Quality Awards included:
Africa and the Middle East
The Chedi Muscat, Muscat, Sultanate of Oman
Al Maha Desert Resort & Spa, Dubai, United Arab Emirates *
Asia & Pacific
The Datai, Langkawi, Malaysia
Rambagh Palace, Jaipur, India *
Europe
Hotel Cipriani & Palazzo Vendramin, Venice, Italy
Hotel Caruso, Ravello, Italy *
Mexico, the Caribbean and South America
One&Only Palmilla, San Jose del Cabo, Mexico
Tortuga Bay, Punta Cana, Dominican Republic *
USA & Canada
Island Hotel, Newport Beach, CA, USA
SKYLOFTS at MGM Grand, Las Vegas, NV, USA *
Highest Score Overall
Hotel Cipriani & Palazzo Vendramin, Venice, Italy
* denotes a Leading Small Hotel
Leaders Club Awards
The winners of the Tenth Annual Leaders Club Awards were revealed at a gala dinner at the John F. Kennedy Presidential Library & Museum. The principal criteria in determining the winners were responses to post-stay questionnaires and letters received by the Leaders Club Services Department from Club members themselves.
Taking the Gold Award this year was Shilla Seoul, Seoul, Korea; the Silver Award was presented to San Clemente Palace Hotel & Resort, Venice, Italy; and the Bronze Award went to Hotel Raphael, Paris, France.
Juan Gaspart Award
Finally, the winner of Sixth Annual Juan Gaspart Award, recognizing an outstanding employee of a Leading Hotel pursuing a career in the hospitality industry, was announced.
The winner of the award was Mr. Colin Field, head bartender at Ritz Paris. Mr. Field was the author of a 500-word essay on the topic of “Staff Creativity: Helping Hotels Stay Competitive in Challenging Times” selected from dozens submitted from around the world.
Ted Teng, president and chief executive officer of The Leading Hotels of the World, Ltd., said, “Throughout our 80-year history, our hotels have set the standards for excellence in hospitality and service. It is our pleasure to recognize their numerous achievements, from providing their guests with the ultimate authentic luxury experience, to their concerted efforts toward promoting responsible tourism, and nurturing the future of our industry.”
About The Leading Hotels of the World, Ltd.
The Leading Hotels of the World, Ltd. is the prestigious luxury hospitality organization representing more than 450 of the world’s finest hotels, resorts and spas, and is the operator of www.lhw.com – the online source for your luxury lifestyle. As the largest international luxury hotel brand, the firm maintains offices in more than 20 major markets across the globe.
Since 1928, the company’s reputation for excellence derives from the exacting levels of quality it demands of its members, each of which must pass a rigorous, anonymous inspection covering 800 separate criteria.
High resolution images of member hotels are available for downloading at www.lhw.com/press. For reservations and information, visit www.lhw.com or telephone toll-free from the USA, Canada, Puerto Rico and the US Virgin Islands, (800) 223-6800.
Contact:
Ani Zerounian
Director, Public Relations
Tel. 212.515.5782
E-mail: azerounian@lhw.com
Paradise, Found.
Alberto J. Abreu, CHA
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Site : www.puntacana.com
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Posted by Public Relations at 2:52 PM
June 02, 2009
Come "Meet" with us at Tortuga Bay!
Dear Property Owners:
We are proud to announce to you that we are premiering our new meeting room located at Tortuga Bay, as of June 1st, 2009.
The conference room with state of the art audio/video equipment is 100 square meters and can be configured for 12 people board room style or 35 people class room style.
All catering for coffee breaks, breakfast, lunch or dinner will be offered by Bamboo restaurant.
For special home owner prices or more information, contact Vincenzo Calcerano, the General Manager of Tortuga Bay.
Paradise, Found.
Alberto J. Abreu, CHA
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Site : www.puntacana.com
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Posted by Public Relations at 2:06 PM
June 02, 2009
June is Mexican at Coccoloba!!
Dear Property Owners:
Our great special menus at Coccoloba in La Cana Golf & Beach Club have been a great success and comments on the food and service have been fantastic!!
In the month of June come enjoy our mexican menu Flavors of Mexico!!
Also, special Margarita and beer prices.
Our regular Coccoloba menu will also be available.
Flavors of Mexico will be available as of June 4th!
Andale, andale!!
Paradise, Found.
Alberto J. Abreu, CHA
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Site : www.puntacana.com
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Posted by Public Relations at 12:14 PM
June 17, 2009
Live Music in Playa Blanca in June!!
Paradise, Found.
Alberto J. Abreu, CHA
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Site : www.puntacana.com
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Posted by Public Relations at 8:04 AM
June 16, 2009
NEW HOME RENTAL PROGRAMS
Dear Property Owners:
Please receive a most cordial greeting. We are pleased to announce that the Puntacana Resort & Club’s Hospitality Management staff is working on repositioning, enhancing and expanding our home rental program.
Several factors have affected the proper development of our current home rental program. As a result, it has not delivered the desired outcome. During the past months, we have been working with professionals to adequately organize and market this product and meet the needs of our property owners.
We clearly understand that the home rental program can and should be an efficient tool to generate revenue for both the home owner and the hospitality area. Presenting you with our project will give us all valuable feedback. This constructive feedback will be implemented in specific areas of operations and will help us comprehend and address your needs. This new pilot program is a work in progress, so we ask for your input as well as for your patience throughout the first months of its implementation, while tweaks will probably still be required in order to adjust it and assure the overall success of the program.
The Estates Experience Home Rental Program will essentially operate as a hotel within Puntacana Resort & Club. The Hospitality Department will establish the rates offered, according to similar programs in the Caribbean and to market conditions. The revenues will be split between the property owner and the resort. Do note that Puntacana Resort & Club is committing a 10% of the resort’s share for direct marketing purposes of this program. We are working with well established home rental program websites like The Society of Leisure Enthusiasts, a company that was recommended by Leading Hotels of the World. Established home rental program websites do charge a commission, which will be added later on and will be deducted from the property owners’ part of the split. The attached document will provide you with an explanation of the program.
Some of you have expressed that you do not wish to participate in a structured program, preferring the flexibility of determining the rates for your home and the split commission you are willing to share. Therefore, we have also created the Sporadic Rental Program. This program will work on a rent by rent basis. In this case, we would contact you any time there is a request for a home and have no availability in our The Estates Experience Home Rental Program or if the request is very specific and matches your home type (e.g., 6 bedrooms homes which are not that usual, pool and Jacuzzi, on the golf course and with ocean view, etc). This program is further explained in the attached document.
I will personally contact some of you directly as we are going to have a Tortuga Bay Home room category, as a result we will add a small number of homes to our Tortuga Bay inventory. These homes will be selected considering location and specific features. The homes selected will be marketed as part of the Tortuga Bay Hotel, a member of the distinguished Leading Small Hotels of the World and part of the Virtuoso network. Property owners invited to consider participating in this program will receive additional information on a separate communication.
Enhancements and changes in our new website will be made to efficiently promote these home rental programs that we expect to launch on August 1st. The set date for the launching of these programs provides us with enough time to take advantage of the remaining summer and winter seasons.
We would love to see you personally or speak over the phone, so that you can make an informed decision regarding your participation in our programs. I will be on vacation as of tomorrow and returning to the office on July 1st. I would be more than happy to talk to anyone who has questions after that date. I will also be available around the La Cana Clubhouse during Owners Weekend and more than happy to talk to any of you who are here personally about the programs.
We have gotten great feedback so far for participation in our 2nd Owners Weekend and the resort is preparing a very fun weekend for you and your family. The Puntacana radar is projecting the weather that weekend to be sunny and fabulous! so if you haven’t made up your mind, you still have time to make it down here!
We really hope to see you soon. Have a great week!
Paradise, Found.
Alberto J. Abreu, CHA
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Site : www.puntacana.com
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Free Counter
Posted by Public Relations at 9:26 PM
June 12, 2009
NOW ALSO ON SATURDAYS - Live Music at Playa Blanca!!
Alberto J. Abreu, CHA
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Site :
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Posted by Public Relations at 4:38 PM
June 11, 2009
TONIGHT - 2 Live Music Shows at Playa Blanca!!
See you there!!
Alberto J. Abreu
Executive Director of Hospitality
Posted by Public Relations at 9:41 AM
June 10, 2009
Golf Practice Facilities Opening Today!
Paradise, Found.
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Site : www.puntacana.com
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Posted by Public Relations at 9:00 AM
June 05, 2009
REMINDER - Sushi in the Lobby Bar of The Puntacana Hotel every Friday, 7pm!
Paradise, Found.
Alberto J. Abreu, CHA
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Site :
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Posted by Public Relations at 12:14 PM
June 04, 2009
Live Music at Playa Blanca Tonight!
Dear Property Owners:
A quick reminder that this Thursday night and every Thursday we have Live Music at Playa Blanca with guitarist Fred Rubin starting at 9:00pm!!
See you there!!
Paradise, Found.
Alberto J. Abreu, CHA
Posted by Public Relations at 12:10 PM
June 03, 2009
Owners Weekend 2009! July 3-5, 2009
Paradise, Found.
Alberto J. Abreu, CHA
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Site : www.puntacana.com
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Posted by Public Relations at 5:46 AM
June 02, 2009
Leading Hotels of the World Commitment to Quality Award 2008- Tortuga Bay
This inspection is done by an outside company that does Leading Hotels and other luxury brands comparable to Leading Hotels of the World.
Leading Hotels of the World uses two categories to separate the hotels of its brand separating them by size. Leading Hotels of the World are hotels that are 100 rooms or more and Leading Small Hotels of the World are hotels of 100 rooms or less. (Tortuga Bay is a Leading Small Hotel of the World)
At the end of the year 2 winners (one Leading and one Leading Small) for each of the following regions are announced:
Africa & Middle East
Asia & Pacific
Europe
Mexico, the Caribbean & South America
USA & Canada
For the year 2008, Tortuga Bay was one of the two winners for Mexico, the Caribbean & South America getting the best overall score for the region and getting one of the top scores in the world.
As you can imagine we are very proud of this achievement that belongs to all of us and we are very proud of the Tortuga Bay staff that was a very big part of achieving this award.
The press release reads:
The Leading Hotels of the World, Ltd.
Announces Award Winners During its Annual Convention
Global Leader in Luxury Hospitality Honors its Members for Outstanding Achievements
NEW YORK (November 21, 2008) – The Leading Hotels of the World, Ltd. announced the winners of a series of prestigious awards during its 2008 International Convention, held in Boston, Massachusetts last week.
Commitment to Excellence Awards
The company’s new President and CEO, Ted Teng presented the Third Annual Commitment to Excellence Awards, which acknowledge hotels whose concept of service extends beyond their immediate walls, and whose exceptional efforts exert a positive impact on our world in the areas of the environment, community outreach and cultural support. The respective winners for 2008 were:
Hotel de l’Europe - For being the first five-star hotel in Amsterdam to achieve Golden status – the highest ranking – in the Green Key Program, and for launching its Green Reservations initiative supporting conservation of the North Pole through the World Wildlife Fund, Hotel de l’Europe won in the environment category.
Taj Boston - For its ongoing efforts to support The Women’s Lunch Place, affording services for women and their children who are homeless or underprivileged, as well as The Longwood Symphony Orchestra and its Healing Art of Music Program, the Taj Boston won in the community category.
Brenner’s Park – Hotel & Spa - For its noteworthy “Artists in Residence” program promoting the mutually beneficial relationship between upcoming artists and the cultural richness of Baden-Baden, Brenner’s Park – Hotel & Spa won in the culture category.
Commitment to Quality Awards
The winners of the Seventh Annual Commitment to Quality Awards were also announced, recognizing Leading Hotels and Leading Small Hotels in five regions: Africa/Middle East, Asia/Pacific, Europe, Mexico/Caribbean/South America, and the United States of America/Canada. The winners were those properties which achieved the highest scores during their most recent Leading Hotels’ anonymous inspections. A special award was also given to the hotel that achieved the highest inspection score overall.
The 2008 winners of the Commitment to Quality Awards included:
Africa and the Middle East
The Chedi Muscat, Muscat, Sultanate of Oman
Al Maha Desert Resort & Spa, Dubai, United Arab Emirates *
Asia & Pacific
The Datai, Langkawi, Malaysia
Rambagh Palace, Jaipur, India *
Europe
Hotel Cipriani & Palazzo Vendramin, Venice, Italy
Hotel Caruso, Ravello, Italy *
Mexico, the Caribbean and South America
One&Only Palmilla, San Jose del Cabo, Mexico
Tortuga Bay, Punta Cana, Dominican Republic *
USA & Canada
Island Hotel, Newport Beach, CA, USA
SKYLOFTS at MGM Grand, Las Vegas, NV, USA *
Highest Score Overall
Hotel Cipriani & Palazzo Vendramin, Venice, Italy
* denotes a Leading Small Hotel
Leaders Club Awards
The winners of the Tenth Annual Leaders Club Awards were revealed at a gala dinner at the John F. Kennedy Presidential Library & Museum. The principal criteria in determining the winners were responses to post-stay questionnaires and letters received by the Leaders Club Services Department from Club members themselves.
Taking the Gold Award this year was Shilla Seoul, Seoul, Korea; the Silver Award was presented to San Clemente Palace Hotel & Resort, Venice, Italy; and the Bronze Award went to Hotel Raphael, Paris, France.
Juan Gaspart Award
Finally, the winner of Sixth Annual Juan Gaspart Award, recognizing an outstanding employee of a Leading Hotel pursuing a career in the hospitality industry, was announced.
The winner of the award was Mr. Colin Field, head bartender at Ritz Paris. Mr. Field was the author of a 500-word essay on the topic of “Staff Creativity: Helping Hotels Stay Competitive in Challenging Times” selected from dozens submitted from around the world.
Ted Teng, president and chief executive officer of The Leading Hotels of the World, Ltd., said, “Throughout our 80-year history, our hotels have set the standards for excellence in hospitality and service. It is our pleasure to recognize their numerous achievements, from providing their guests with the ultimate authentic luxury experience, to their concerted efforts toward promoting responsible tourism, and nurturing the future of our industry.”
About The Leading Hotels of the World, Ltd.
The Leading Hotels of the World, Ltd. is the prestigious luxury hospitality organization representing more than 450 of the world’s finest hotels, resorts and spas, and is the operator of www.lhw.com – the online source for your luxury lifestyle. As the largest international luxury hotel brand, the firm maintains offices in more than 20 major markets across the globe.
Since 1928, the company’s reputation for excellence derives from the exacting levels of quality it demands of its members, each of which must pass a rigorous, anonymous inspection covering 800 separate criteria.
High resolution images of member hotels are available for downloading at www.lhw.com/press. For reservations and information, visit www.lhw.com or telephone toll-free from the USA, Canada, Puerto Rico and the US Virgin Islands, (800) 223-6800.
Contact:
Ani Zerounian
Director, Public Relations
Tel. 212.515.5782
E-mail: azerounian@lhw.com
Paradise, Found.
Alberto J. Abreu, CHA
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Site : www.puntacana.com
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Posted by Public Relations at 2:52 PM
June 02, 2009
Come "Meet" with us at Tortuga Bay!
Paradise, Found.
Alberto J. Abreu, CHA
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Site :
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Posted by Public Relations at 2:06 PM
June 02, 2009
June is Mexican at Coccoloba!!
Paradise, Found.
Alberto J. Abreu, CHA
Executive Hospitality Director
PUNTACANA Resort & Club
(809) 959-4373 Direct Line
(809) 959-2262 Hotel Line
(809) 959-0165 Fax
Site :
Email : aabreu@puntacana.com
CHA - Certified Hotel Administrator by the American Hotel & Lodging Educational Institute
Posted by Public Relations at 12:14 PM
